Return & Refund Policy
At Corelano, we aim to ensure you are completely satisfied with your purchase. If you are not entirely happy, you may request a return or refund in accordance with the terms outlined below.
🔄 Returns
- You have the right to return your item within 14 days of receiving your order.
- To be eligible for a return, the item must be unused, in its original condition, and returned in the original packaging.
- Certain items are non-returnable, including sale items, gift cards, and personal care goods.
💰 Refunds
- Once your returned item has been received and inspected, we will notify you of the outcome.
- If your refund is approved, it will be processed within 5–10 working days to your original method of payment.
- Please note that your bank or payment provider may take additional time to process the refund.
🔁 Exchanges
- We only replace items if they are faulty, damaged, or incorrect.
- If you need an exchange, please contact us at nexovoltinfo@gmail.com.
🚚 Shipping Returns
- Customers are responsible for the cost of return shipping unless the item is faulty or incorrect.
- Original shipping charges are non-refundable.
❌ Non-Returnable Items
- Sale or discounted items
- Gift cards
- Personal care and hygiene products
📩 Contact Us
If you have any questions about our Return & Refund Policy, please contact us:
- Email: nexovoltinfo@gmail.com
- Phone: +44 7453 401930